!Affordable! Pick and Pack Pricing for E-Commerce Order Fulfillment

Work out your monthly bill with our pricing calculator below, or get in contact with us for a custom quote.

LIMITED OFFER · ENDS 31 DEC 2026

Switch to FlyBear: onboarding fee waived + free first inbound

For brands doing 300+ orders a month on a 12-month contract. We waive the RM1,500 onboarding fee and receive your first stock transfer free, up to 5,000 units.

YOU SAVERM1,500

+ free inbound worth up to RM1,480

WhatsApp us Offer details

Rates that drop as you grow

Every rate is tiered: the more you sell and store, the less you pay per order.

Storage

from

RM1.65

per CBM per day

Volume pricingRM2.50 → RM1.65

Ambient shelf space for your stock. Temperature-controlled storage available.

Inbound

from

RM0.16

per unit received

Volume pricingRM0.40 → RM0.16

Counted against your DO, spot-checked for leaks and damage, then racked.

B2C Outbound

from

RM0.80

per order

Volume pricingRM1.60 → RM0.80

Picked, barcode-scanned on camera, packed to your SOP and handed to the courier.

Courier

from

RM4.50

per parcel

SPX & NinjaVan, West Malaysia

For webstore orders on our accounts, with tracking, claims and proof of delivery handled.

Included with every FlyBear account

Client dashboard: all your stores in one login
Video on every pack, pulled in seconds
Daily pickup from every major courier
99.9% order accuracy, 99.8% inventory accuracy
24-hour CCTV and guarded warehouse
Open 8am–11pm weekdays, plus weekends

What you pay to get started

Every monthRM1,500Minimum monthly bill, covering storage, inbound, outbound and packing material

One-off onboarding fee~~RM1,500~~RM0Waived when you sign a 12-month contract by 31 Dec 2026

One-off depositRM1,500Refundable after contract term & closure of account

Excludes SST. Invoices issued at month-end, payable within 30 days. Full rate card (packing material, B2B, returns and more) on request.

What a month actually costs

Three sample bills worked out from our current rate card, from a small brand to a high-volume one.

Under 10 orders a daySmall brand

RM7.14per order, all-in

Orders: 210 / month
Units in storage: 500 (≈2.3 CBM)
Inbound: 50 units
Packing: Bubble wrap + courier bag
Usage: RM679
Top-up to minimum: RM822

Est. monthly billRM1,500

About 50 orders a dayMedium-sized brand

RM2.55per order, all-in

Orders: 1,590 / month
Units in storage: 2,500 (≈11.7 CBM)
Inbound: 1,500 units
Packing: Courier bag
Usage: RM4,062
Top-up to minimum: None

Est. monthly billRM4,062

170+ orders a dayLarge brand

RM2.22per order, all-in

Orders: 5,190 / month
Units in storage: 7,000 (≈32.8 CBM)
Inbound: 5,000 units
Packing: Own box + stuffing
Usage: RM11,544
Top-up to minimum: None

Est. monthly billRM11,544

FlyBear works best for brands doing 300+ orders a month; below that, the minimum bill makes us an expensive option. Estimates exclude SST and courier charges. Storage charged daily on a 30-day month; order tiers reset monthly.

Work out your own bill

Put in your numbers and see your monthly bill from our current rate card. Then get an itemised quotation by email as a PDF.

95%Shopee & TikTok orders handed over on time

99.9%orders without a wrong or missing item

99.8%inventory accuracy on cycle counts

4.9average from 29 Google reviews

What our clients say

      EXCELLENT  
   Based on 29 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Peggie Hor 
 
 
 
 Trustindex verifies that the original source of the review is Google. Working with FlyBear has genuinely been a game changer for my business.

As a cosmetics brand, every detail matters — from how fast orders arrive, to how neatly products are packed, to the overall unboxing experience. Before partnering with FlyBear, logistics was honestly a nightmare for us. Delays, inconsistencies, and customer complaints were starting to affect not just our operations, but also our brand reputation and repeat sales.

Since onboarding FlyBear, everything changed. They’ve taken full ownership of our fulfillment — from inbounding, packing, tracking, to last-mile delivery — and executed it with a level of consistency and professionalism that’s honestly rare to find. What used to be the most stressful part of my business is now the easiest. This shift allowed me to refocus 100% of my energy on what actually grows the business — marketing, content, and sales — knowing that the entire operations side is in safe hands.

Most importantly, the impact shows directly in our customer feedback. We’ve gone from dealing with complaints to receiving positive reviews about delivery speed and packaging — which is crucial in the beauty industry where experience matters just as much as the product itself.

Beyond operations, I truly respect the culture at FlyBear. Every interaction — whether it’s with their support team or operations — reflects the same values: transparency, responsiveness, accountability, and genuine care. It’s rare to find a partner where every touchpoint feels aligned and easy to work with.

If you're running an e-commerce brand, especially in beauty or cosmetics, FlyBear isn’t just a logistics provider — they’re a growth partner.
  
 
      Posted on Google  
   
   jad hanif jimmy 
 
 
 
 Trustindex verifies that the original source of the review is Google. They deliver excellent service and I proudly can say they are our reliable fulfillment partner! Keep it up team 🫡
  
 
      Posted on Google  
   
   nancy wong 
 
 
 
 Trustindex verifies that the original source of the review is Google. 服务周到细致，让人很安心，下次还会再合作！
  
 
      Posted on Google  
   
   Jasper Chan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Flybear has been a great partner for our ecommerce business. The team works fast and follows clear steps and SOPs, so orders are always correct and sent out on time. Bonus: their prices are fair and competitive 👀.

What I like most is how friendly and helpful they are. Whenever we have questions or problems, they reply quickly and make things easy to fix. I really recommend them to business that needs a reliable 3PL partner.
  
 
      Posted on Google  
   
   Kai Zhim 
 
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend Flybear Pick & Pack Fulfillment.

Running a gift-based e-commerce business means we’re quite particular about fulfillment—not just speed, but also how carefully each order is handled, because every package means something to the customer.

Working with Flybear has honestly made things a lot easier for us. Communication is smooth, they’re responsive, and you can tell they actually pay attention to the small details. Orders go out accurately, packaging is done properly, and overall it just feels… reliable.

What I appreciate most is the peace of mind. I don’t have to constantly worry about whether things are being handled properly, which frees me up to focus on other parts of the business.

If you’re looking for a fulfillment partner that you can trust and not have to second-guess all the time, they’re definitely a solid choice.
  
 
      Posted on Google  
   
   Chanyathip Limprajuablab (Opor) 
 
 
 
 Trustindex verifies that the original source of the review is Google. The dependable fulfillment partner for our beauty business💄🧴👸🏻. Orders are processed efficiently, stock handling is well-managed, and the team is quick to respond whenever support is needed.

Highly recommended.⭐️⭐️⭐️⭐️⭐️💫
  
 
      Posted on Google  
   
   op alert 
 
 
 
 Trustindex verifies that the original source of the review is Google. From real clients, Flybear has proven to be one of the best fulfillment partners in Malaysia👏👏. Their service is reliable, responsive, and highly supportive throughout the process. The team is helpful and easy to work with, making operations smooth and efficient.

Definitely a 5-star experience—and their logo is very cute too.
  
 
      Posted on Google  
   
   Steve McLaughlin 
 
 
 
 Trustindex verifies that the original source of the review is Google. FlyBear have been a great find for me in Malaysia. We had some supplier issues in the Malaysia market, and had > 400 CBM of stocks needing a home.

Not to mention that of daily orders, they managed to offer out a solution within 14 days that allowed me to begin a transfer that coming month end.

Diligent, efficient and clear costings, no surprises and definitely offers flexibility at all the roadblocks encountered to do. You genuinely do feel it is an extension of your own business and you can't ask for much more than that!
  
 
      Posted on Google  
   
   Clifford Thew Wai Kit 
 
 
 
 Trustindex verifies that the original source of the review is Google. We’ve been working with Flybear for quite some time, and they have consistently demonstrated efficiency and strong responsibility in their daily operations. We are very satisfied with their service and would highly recommend them to businesses. Their system is seamless and ensures a hassle-free fulfillment experience.

Pricing questions

What does the RM1,500 minimum monthly bill cover?

Storage, inbound, outbound and packing material. If your charges for the month come to less than RM1,500, the invoice is topped up to RM1,500. If they come to more, you simply pay your actual charges. Courier charges and SST are billed on top.

What are the onboarding fee and deposit?

The RM1,500 onboarding fee is credited back to your account after 12 months. The RM1,500 cash deposit is refunded after the contract term and closure of your account. Until 31 December 2026, the onboarding fee is waived for brands doing 300+ orders a month that sign a 12-month contract.

How is storage charged?

We measure each product (H × W × L) and multiply by the units on hand. Chargeable volume is stock volume × 1.3 to allow for shelf and pallet space, and it is charged daily. Ambient storage runs from RM2.50 down to RM1.65 per CBM per day; temperature-controlled storage from RM3.50 down to RM2.50.

How do the volume tiers work?

Each tier rate applies to the volume within that tier. For example, at 1,500 orders the first 299 are charged at the 0–299 rate, the next 700 at the 300–999 rate and the remaining 501 at the 1,000–2,999 rate. Inbound and outbound tiers reset monthly; storage tiers are applied daily.

Are there any other fees?

Packing material is charged per item used (from RM0.20 for a courier bag). Other charges include barcoding (RM0.15 per unit), returns (RM1.50 per order), container unloading (RM400 for 20 ft, RM750 for 40 ft) and a Lalamove or Grab manual order surcharge (RM4.00). The first 10 SKUs per inbound shipment are included, then RM1.00 per extra SKU. The full rate card is available on request.

Do you handle courier and COD?

Marketplace orders (Shopee, TikTok Shop, Lazada) use the platform’s courier. Webstore orders (Shopify, WooCommerce) ship on our SPX or NinjaVan accounts from RM4.50 per parcel in West Malaysia, and we handle tracking, claims and proof of delivery. COD is RM5.00 or 4%, whichever is higher.

When are invoices issued?

Charges run from the 1st to the last day of each month. The invoice is issued at month-end and is payable within 30 days.

Is FlyBear right for small sellers?

We work best for brands doing 300+ orders a month. Below that, the RM1,500 minimum bill makes us an expensive option.

Can I terminate my contract?

Yes, you can cancel with 30 days’ notice. Some termination fees may apply.

How do I get an exact quote?

Send us your SKU list, product sizes and monthly order volume on WhatsApp or at [email protected], and we will prepare a quote from our full rate card.

Get an exact quote

Send us your SKU list, product sizes and monthly order volume, and we’ll come back with a quote from our full rate card.

WhatsApp us Book a meeting