Working with FlyBear has been an absolute pleasure. It's completely changed such a critical part of my business from being very stressful, to just a complete ease. Fulfillment, Logistics,... read more Tracking, Packing, Deliveries, Inbounding, all taken care of. All of which should not be a focus point for any business, as this is what I learnt the hard-way. Outsourcing this completely to FlyBear allows me to focus all my resources on increasing sales, as I'm assured that my partner - FlyBear, will take care of all the ops side of my sales. Before signing on to them I was going through a nightmare in relation to my deliveries, which negatively impacted customer experience & therefore future sales. I only have positive reviews now from all my customers. FlyBear mentioned there will be a teething period as well, however since we signed on they have been perfect, as I have not experienced any issues pertaining to them. I fully admire the culture within FlyBear as well, as all employees & all touchpoints carry the same values & is joyful to deal with. Everyone is transparent, clear, understanding, committed & very dedicated, I'm impressed. Happy to write this review as I'm just about to sign a 1 year contract extension, because FlyBear has definitely changed the game for us.

Been using them for a couple months now since switching from a previous vendor. Service is impeccable. Number of wrong items being sent to wrong customers is zero (used... read more to be once or twice every two weeks with the previous partners). Number of software issues is zero. Every item goes out on the day of receipt except when it's couriers' failure to pick up and they get it to them by hook or crook the next day. Most importantly, David and Jessica are true partners, they take ownership of everything and keep the well-being of the fulfillment regardless of the difficulties. They are so great to deal with. Could not recommend them more at this point.

We chose Flybear because we heard they were good for small businesses. MyAti.my has just started and we definitely need a strong support system. We are impressed with Flybear's... read more speed in fulfilling orders as well as their customer service! Highly recommended for everyone!